Returns & Exchanges
We want you to be completely satisfied with your ororo purchase, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be in their original condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your package.
Ship the Package
Drop off your package at any authorized carrier location; ensure all original packaging is included to prevent delays in processing.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing